A user reported this error; his username is shaunkok; https://drama-otaku.com/profile/?section=spyglass&selected_user_id=20013 I was being downgraded to the free tier, despite clearly having an active subscription. I had a payment issue earlier on (and so, I renewed that subscription manually later - and the manual renewal does go through). (Just that I am not paying via the email) FYI, I have an active subscription, yet is still being downgraded to the free tier for some reason. --- Please check on this too: Shaun: Also, during the initial failure, I do not see the link to direct me to pay (on the email), resulting me on manually finding the links on the DO website and then resubscribe it Shaun: When I received the email on prompting me to pay, I already paid that manually (so I ignored that) Can you check if he indeed has an active subscription? Thanks.
